Talent Operations Specialist

Talent Operations Specialist

Innovative Refrigeration Systems, Inc.

Innovative Refrigeration Systems, Inc. is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. Through a fully integrated approach encompassing engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions, Innovative supports customers across the food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission-critical infrastructure markets throughout North America and around the world.

Unlike traditional engineering firms, contractors, or equipment suppliers, Innovative performs engineering, manufacturing, construction, commissioning, service, and ongoing customer support entirely in-house. This integrated model provides employees the opportunity to support projects throughout the complete lifecycle, from concept and design through manufacturing, installation, startup, operation, optimization, modernization, and long-term system support.

Position Summary

The Talent Operations Specialist is responsible for driving operational excellence across the Talent Management department through strategic projects, process improvement, workforce analytics, technology optimization, and continuous improvement initiatives.

This is not a traditional Human Resources or Recruiting role. Instead, this position operates at the intersection of business operations, project management, organizational strategy, and Talent Management. The ideal candidate enjoys solving complex problems, managing projects independently, and building scalable systems that improve organizational performance.

Essential Responsibilities

Talent Operations

• Lead strategic Talent Management initiatives from concept through implementation.
• Develop and maintain department standard operating procedures, workflows, and process documentation.
• Identify operational inefficiencies and implement scalable solutions that improve department performance.
• Evaluate and optimize recruiting, onboarding, and HR processes.
• Support organizational design, workforce planning, and Talent strategy initiatives.
• Coordinate implementation of new systems, technologies, and operational improvements.

Business Analytics & Reporting

• Develop recruiting, HR, and workforce dashboards to support executive decision making.
• Analyze recruiting performance, workforce trends, and operational metrics.
• Prepare presentations, reports, and departmental updates.
• Conduct market research, compensation benchmarking, and organizational analysis.
• Monitor key performance indicators and recommend continuous improvement initiatives.

Project Management

• Manage Talent department projects from planning through completion.
• Coordinate project timelines, priorities, and stakeholder communication.
• Maintain department project plans utilizing ClickUp or similar project management software.
• Ensure projects remain on schedule while balancing changing business priorities.
• Facilitate meetings, document action items, and drive project accountability.

Talent Programs

• Support university recruiting, apprenticeship, internship, and workforce development initiatives.
• Coordinate career fairs, recruiting events, and employer branding initiatives.
• Assist with implementation of leadership development and employee engagement programs.
• Support recruiting operations through interview process improvements, documentation, and reporting.

Continuous Improvement

• Research industry best practices and recommend operational improvements.
• Identify opportunities to automate repetitive processes and improve operational efficiency.
• Develop documentation and training materials supporting Talent initiatives.
• Partner with leaders throughout the organization to improve cross-functional processes.
• Promote a culture of continuous improvement, innovation, and operational excellence.

The salary range for this position is $60,000-$80,000 dependent on experience

Qualifications

Required

• 2+ years of experience in business operations, consulting, business analysis, project management, Talent Operations, Human Resources, or a related field.
• Strong analytical, organizational, and problem-solving skills.
• Demonstrated ability to independently manage projects from planning through implementation.
• Excellent written, verbal, and presentation communication skills.
• Ability to prioritize multiple projects and deadlines in a fast-paced environment.
• Strong attention to detail and commitment to delivering high-quality work.
• Advanced proficiency with Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
• Experience analyzing data and presenting findings to support business decisions.

Preferred

• Experience in management consulting, business consulting, business operations, strategy, or continuous improvement.
• Experience supporting recruiting, Human Resources, or Talent Management organizations.
• Experience with project management software such as ClickUp, Monday.com, Asana, Jira, or Microsoft Project.
• Experience utilizing HRIS, ATS, CRM, or business intelligence platforms.