Innovative Refrigeration Systems, Inc. is a locally-owned, premier custom refrigeration system company that provides a one-stop shop for our valued customers. We are proud to provide everything from custom designed refrigeration systems to upkeep and maintenance for our clients. Because of our continuous growth, we are looking for qualified new teammates who share our drive and vision.
We are seeking an energetic, results-oriented Sales Development Specialist in Lyndhurst, Va. The Sales Development Specialist will support our account executives and assist in the growth of our customer base by prospecting leads, handling quotes for house accounts, assisting with preparing pricing packages, assisting the customer support/success team, and other sales administrative functions. This role is a trainee position for our sales team and the goal is to develop this role into an account executive within 1 year to bring in new business.
This is an entry-level position that will transition into a commissioned account executive role within 12-18 months from the time of hire with proper progression.
Why work for us? We can offer you a career path and training to advance your career to the next level! We offer competitive salary, full benefits, substantial retirement packages (15% dollar for dollar match!), and growth opportunities to establish a career. Simply put, we are looking to invest time and money into developing the most elite team in the refrigeration industry. If you want to be the best in the business, this position is for you!
Training: At Innovative, we invest in our employees. As a new hire for our sales department, you will receive the training needed to succeed in your role. This will include: cold call/email training, training on our various software packages, product webinar training, and general refrigeration training.
Company Values:
Our company focuses on four core values: Safety, Quality, Experience and Reliability. Innovative Refrigeration Systems not only meets the needs of our customers, but exceeds their expectations. We hold ourselves to a higher standard, and pursue ever-improving quality. As a full service company our customers have come to count on our commitment to excellence in every system and service we provide.
- Safety: Our company is one of the few in the state of Virginia that is OSHA SHARP certified which means we are a model for workplace health and safety. The safety of our employees is a top priority for us.
- Quality: We settle for only the best, and our customers know when they work with us that they are getting the best-in-class products and services.
- Experience: We focus on ensuring our staff have the experience necessary to thrive in their career. We do this by offering apprenticeship opportunities, our self-guided STAR training program, and by placing a heavy focus on internal training.
- Reliability: High quality product from the start is critical in sustaining long-lasting relationships with our customers. From design, to construction, and continuing into service and aftermarket support, our team offers unbeatable full life-cycle refrigeration expertise.
Key Duties:
- Generate quotes for engineering, training, & software services
- Identify sales opportunities based on research and strategic reach-outs. Expand our presence within the industry
- Conduct product training webinars to existing customers and as a sales tool
- Consult with customers as a technical resource for products being sold
- Attend trade shows and conferences to promote the company and our services
- Follow-up on all sales opportunities and customer inquiries/concerns promptly
- Handle general customer service with existing accounts and new business accounts, including communicating directly with the customers to facilitate services after quoting is completed
- Cultivate and maintain customer relationships
- Grow our customer base through various methods including prospecting/cold calling
- Promote various services/products including training programs and software
- Collaborate with support staff to facilitate the exchange of customers whose needs extend beyond the sales department
- Other tasks as assigned by management
Requirements:
- Bachelor’s Degree in business related field preferred.
- 1+ years of general sales experience preferred.
- Good phone presence and ability to engage with customers over phone and through email. Professional email etiquette is a must.
- Strong computer skills to include Microsoft Office Suite, internet research, and database entry. Knowledge of Salesforce, Hubspot, or other CRM software a plus.
- Detail-oriented with the ability to multi-task
- Excellent verbal and written communication skills
- Strong problem solving skills
- Deadline & goal driven
- Must be able to work in a team environment but also independently with little supervision
Benefits:
- Retirement plan; company matches dollar for dollar up to 15%
- Health insurance; company pays 75% of the premiums for employee/family
- Dental insurance
- Vision insurance
- Weekly pay
- Competitive vacation & holiday pay
- Supplemental insurance available (Aflac)
- Short-term & long-term disability coverage
- Accidental death/dismemberment coverage after one year of employment
- Life insurance coverage after one year of employment
- Employee referral incentives
- Opportunities for advancement, professional development, training opportunities, and apprenticeship programs available
- Discounts on cell phone plans, rental vehicles, and other company discounts for eligible positions
Updated 9/21/2021
